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FAQS

What currency are the prices I see on the site?
All prices are in USD.

I just placed an order, when will it ship?
We try our best to ship the items as quickly as possible. Wait 4 to 7 days for your order to ship, the average shipping time is 15 to 21 days. Tracking numbers will be updated 3 to 5 days after your order has been SHIPPED. If you do not have a tracking number after 7 businesses, email us at support@telemedicinalatina.com.
I am not in love with my order, can you give it back to me?
If there is a problem?
We offer a 100% money back guarantee, if the
Product is defective or damaged. We give you 30 days for
return it to us for a full refund. Should
return it on your own, once we have received
the product, we will refund the total amount of your purchase
original. Include all names and order numbers in the
returned packages.
Please note: if your package is on its way, you must wait
to arrive and return it before receiving a refund.
Can I cancel my order?
You can cancel your order without penalty! You must cancel
Your order before it is shipped. If the item has already been sent,
Use our easy return system to get a
full refund.
I have entered an incorrect address, what do I do now?
If the spelling has failed or has completed automatically
an incorrect address, just reply to the email
electronic confirmation of your order and confirm. One time
Check if the address provided is incorrect,
Let us know by email at support@telemedicinalatina.com.
If the given address is incorrect, we can change the
correct address within 24 hours. It will not be granted
No refund after 24 hours of submission
wrong.
How long does shipping take?
Shipping times vary as we ship to everything
the world from different dispatch centers according to their
Location. The average shipping time is 15-25 business days.
I have a question that was not answered, can you help me?
Absolutely! We are here to help you make your home
be beautiful! Email us at support@telemedicinalatina.com
And we will be happy to help you in everything we can.
We receive a lot of emails. If you want to get
A quick response, attach your order number and solve the problem
clearly thank you.

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